When will my In-Stock item ship?

In-stock items process immediately and ship within 2-4 business days.

When will the product of the installment plan ship?

The shipment of products under the installment plan will only be shipped 7 business days after the completion of both the installment plan and the shipping fee.

When will my pre-order ship?

Once we have a firm ETA, you will receive an arrival notice via e-mail (usually 10 – 20 days in advance from when we expect to receive the item). We send an additional processing notice via e-mail (usually 2-4 days in advance from when we expect to process your payment) which lists the balance due and the date we expect to process the remaining balance and ship the piece. If you opted for a flexible installment plan, the item will ship once your last payment and shipping fee are successfully processed.

Will I be notified if my item is delayed/is arriving sooner?

Yes. We send e-mail notifications when there is a change in the estimated arrival date.

Will I receive a tracking number?

Yes. An e-mail notification is sent containing tracking information once your item(s) ships out.

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